Raising Kings Shopify Return Policy

Raising Kings Shopify Return Policy

Thank you for shopping with Raising Kings, where we celebrate the regality within every young king. Your satisfaction is our top priority, and we want to ensure that your shopping experience is as delightful as the journey of raising extraordinary kings.

Return Eligibility:

Unworn and Unused: We accept returns for items that are in new and unworn condition. Please ensure that the product is unused, unwashed, and in its original packaging.

Within 30 Days: You have up to 30 days from the date of purchase to initiate a return.

How to Initiate a Return:

Contact Us: To start the return process, please contact our customer service team at [raising3kingsllc@gmail.com] or through our contact form on the website. Provide your order number and details about the item you wish to return. 

Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item.

Return Shipping:

Shipping Costs: The customer is responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.

Packaging: Ensure the item is securely packaged to prevent damage during transit. Use the original packaging if possible.

Refund Process:

Inspection: Upon receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.

Refund: If the return is approved, a refund will be processed to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.

Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the item and packaging. We will provide further instructions on how to proceed.

Thank you for choosing Raising Kings. We appreciate your support in celebrating the journey of raising extraordinary kings. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.